Privacy

TruNotes writes meeting notes. It is not a recorder. The audio from a meeting is deleted once the notes are written. The one exception: a host on a paid plan may choose to keep a single meeting's audio for a limited time — never by default, never account-wide, and the room is told. Even then there is no way to download it, and nobody but that host can reach it.

We do not sell your data or your notes. Not to anyone, for any purpose. We do not use them to train AI models.

Audio is uploaded, transcribed, and then deleted — unless the host chose to keep that one meeting's audio for a limited time. Our transcription provider's copy is deleted as well, as soon as ours is stored. What remains is the written record: the transcript, the summary, the decisions and the action items.

Timestamps in the notes are never adjusted, because the record is meant to stand up to scrutiny.

If you scan a page into a note, the scan is kept alongside that note, and deleted when you delete the note.

This is deliberately different from meeting audio. A recording captures other people speaking; a scan is a page you already had and chose to photograph. The written summary tells you what the page said — the page itself is often what proves it.

Scans are private to you and are never public. They can only be reached through a link that expires.

TruNotes works out which speaker in a meeting is you, so your name appears beside your own words instead of “Speaker B”. It never labels anyone else on your behalf.

It works from a voiceprint — a list of 192 numbers describing how a voice sounds. A voiceprint is not a recording. It cannot be played back, and a voice cannot be reconstructed from it.

Yours is built from your own notes and kept on your phone, in the same secure storage as a password.

To put the right names on a meeting, your phone briefly sends your voiceprint to our server, which compares it against that meeting's voices and then deletes it straight away. We use it for that one meeting and never keep it — there is no store of voiceprints on our side.

From a meeting we keep one voiceprint per speaker — Speaker A, Speaker B — attached to no name and no account. On their own they identify nobody, and they are deleted within 30 days.

Every name added this way is written to the meeting's history, which is append-only, so it is always possible to see that a name came from a voice match rather than from someone typing it.

When you start a meeting, TruNotes looks for the calendar entry happening at that moment, so your notes carry the meeting's real name instead of a date, and so the app knows who was invited.

Only that one entry. Your diary is not read, swept or uploaded. If there is no meeting in your calendar right then, nothing is sent at all. Who was invited is kept separately from who actually joined — being on an invitation is not a record of having been in the room.

You can switch this off in Settings, and then TruNotes never asks your calendar anything.

Everyone in the room is told before notes are taken. Consent is recorded with a timestamp, and that record is append-only — entries are never edited or removed.

• Your name, email address and phone number
• Your meetings: names, dates, durations, and the written notes
• Documents you scan into a note, until you delete that note
• Anonymous per-speaker voiceprints for a meeting, for 30 days. Your own is built on your phone; to label a meeting it is briefly sent to our server to match, then deleted straight away — never stored
• Consent and edit history, kept as an append-only log

Your account, meetings, transcripts and files are stored in Frankfurt, Germany.

Transcription and summarisation are carried out in the United States by the providers named in our data processing agreement, so audio and transcript text leave the EU for that step and are covered by Standard Contractual Clauses.

You can delete your account yourself, from Settings in the app. It takes effect immediately and cannot be undone. You do not have to ask us, and you do not have to wait.

You can also request a copy of your data or have it corrected — write to support@trunotes.ai. We handle personal data in line with the UAE Personal Data Protection Law and the GDPR.

One limit worth stating plainly: notes belong to everyone who was in the meeting. Deleting your account destroys everything that was yours alone, but a meeting other people attended passes to one of them rather than disappearing from their account. Your words stay in their copy of that record, as minutes do everywhere.